FAQ DEPOSIT

1. Make sure you do not have a Steam trade lock on your account for changing nickname, login data, or Steam Guard settings.
2.Check if you have the correct Trade URL.
3. If skins do not display in your inventory, make sure the skins do not have a trade lock. If not - it may be that the skin payment operator is not currently interested in these items.
4.The value of skins must be at least 3 PLN to be able to deposit them on the site.

If you have not received funds from SMS payment after a long waiting period, please contact the service provider SimPay directly.

Your trade offers are on hold for a specific time (2 or 15 days), so skin payment may be impossible at this time. The reason is the lack of an activated mobile authenticating token on Steam. You must have an active mobile authenticating token for at least 7 days on your Steam account for the block to stop occurring. More information can be found by going here.

Click the green 'Top up' button in the top right corner of the page and choose one of the available payment methods. Then follow the on-screen instructions.

No, this is a separate platform, and Steam Wallet funds cannot be used to top up your balance here.

Purchase a gift card on kinguin.net, then enter the gift card code in the field below and click "Use code." After activation, your account will be topped up automatically.

Make sure the deposit was above the required minimum amount (which may vary by currency). If you paid more than the minimum – double-check that the funds were sent to the correct wallet address.

No, there is no fixed deposit limit on the site, but repeated payment attempts may temporarily block the option to deposit.

No, your balance does not expire. It will remain until you use it.

Due to changes on Steam, every skin deposit that is not instantly credited is placed into the Piggy Bank for a period of 8 days. After 8 days (unless you cancel the offer), the funds from the Piggy Bank will be automatically credited to your main account on the service. You can check the exact time for funds to be unlocked individually in the transaction history located in the Piggy Bank.

By topping up your account with skins, you can receive funds immediately if the top-up amount is less than or equal to the visible limit. The instant deposit is added immediately to your current account balance, and the limit is reduced by the top-up amount. You don't have to wait to use the funds on the site.

Funds from the partner program will be added together with the transfer of funds from the Piggy Bank to the user's wallet after 8 days.

The impact on the daily case level will be reflected after transferring funds from the Piggy Bank to the user's wallet (after the 8-day period).

Gems are awarded proportionally to the amount instantly topped up. If part of the funds goes to the Piggy Bank, the corresponding gems will be frozen and added to your account after 8 days. If the current event ends during the payment or while waiting for the funds to unlock from the Piggy Bank, the gems will be automatically transferred to the next event.