FAQ BONUSES

WHY DIDN'T I RECEIVE A DEPOSIT BONUS WHEN PAYING WITH SKINS?
The amount in the piggy bank reflects the actual deposit amount, without the bonus added. The bonus will be automatically credited after 8 days, once the funds move from the piggy bank to the wallet. In the case of a payment using instant balance, the bonus will also be credited automatically after 8 days.
WHY DIDN'T I RECEIVE THE NEXT DEPOSIT BONUS?
The current maximum deposit bonus you can receive from the daily bonus is 15%. By using promotional codes available on our social media, you can increase your deposit bonus to a maximum of 30%. The exception is the 'Pay by Skins' payment method, where the maximum deposit bonus can be 15%. If you have a deposit bonus value greater than 15% on your account and choose the 'Pay by Skin' option, the remaining part will be available for use during future payments.
SOMEONE OPENED MY CASE, BUT I DIDN'T RECEIVE A COMMISSION. WHY?
Commission from user cases is not calculated from openings by our partners. This is because the funds of creators are sponsored by us.
WHY CAN'T I CLAIM THE DAILY BONUS?
To claim the daily bonus, you must set in your Steam nickname 'skins.army' and maintain it for at least 6 hours. Each level reduces the time required to claim the next reward by one hour. At level 1 you can claim a bonus every 24 hours, while at level 5 this time is reduced to 20 hours.
WHAT IS THE MAXIMUM LEVEL OF THE DAILY CASE AND HOW CAN I INCREASE IT?
The current maximum level of the daily case is 8, but it may be increased soon. The level increases when you top up your account.
WHAT IS THE MAXIMUM LEVEL IN THE DAILY BONUS AND HOW CAN I INCREASE IT?
The maximum level in the daily bonus is 6. The level increases as you deposit your account, but it may decrease over time as it is based on the sum of deposits from the last 30 days.
WHAT IS THE MAXIMUM DEPOSIT BONUS WHEN PAYING WITH SKINS?
The current maximum deposit bonus you can receive when paying with skins is 15%.
WHAT IF THE BONUS DIDN’T APPLY?
If you deposited funds and the expected bonus didn’t appear, first:

Make sure you met all conditions for the bonus (e.g., used a promo code).

Refresh the page or log in again. If the issue persists, please contact our support team.
ARE THERE ANY SPECIAL BONUSES FOR NEW USERS?
Absolutely! You can use a referral code from your favorite Creator or a friend’s code. This grants a free one-time opening of a Mil-Spec case and a permanent 5% bonus on every deposit on the site.
WHY DIDN’T I RECEIVE COMMISSION FUNDS FROM THE AFFILIATE PROGRAM? I MADE A DEPOSIT USING MY OWN CODE
When making deposits using your own code, a 3% commission is not added to the affiliate program. The commission is applied only when another user uses your code while depositing funds on the site.